This website at www.thetravelvisa.in (the Website) is owned and operated by TRAVEL VISA. Please read all terms and conditions carefully before making any booking through this website.
You must not make any booking through the Website unless you understand and agree to all our terms and policies. If you do not accept the terms stated here, do not use this Website and our services.
Once payment is made for the booking, it is deemed that you have read and understood the terms and conditions for the booking. If you have any queries please contact us before making any booking. Please revisit this area of the Website from time to time as we may change these terms and conditions occasionally and your continued use of the Website will constitute your acceptance of the amended terms and conditions.
Products and services are sold by TRAVEL VISA. as an agent for airline and wholesale companies and other suppliers providing services, including accommodation and transportation services. TRAVEL VISA. is not a provider of such services and has no responsibility for services provided or not provided by any party.
We make no warranty or representation regarding the standard or availability of any service or product to be supplied nor for the availability of any promotions, airfares or specific holiday products.
All travel documents are issued subject to the tariffs and terms and conditions of sale of suppliers and these terms. They are issued by us as agent only.
The travel product and services sold through TRAVEL VISA. Are subject to availability and can be withdrawn without notice.
If you elect to cancel your booking for any reason, you must notify us in writing. Except when covered by our Carefree Booking policy, cancellations are subject to fees which vary by your date of booking, your date of cancellation, and by package; select a package for details. Cancellation fees may change at any time, and your booking is subject to the schedule in effect at the time of booking. A copy of the Terms and fee schedule that govern your booking should be available under Your Booking or attached to your booking receipt email.
Most of our advertised packages require a minimum number of travelers to operate. We reserve the right to cancel or reschedule any departure due to insufficient demand, unsafe conditions, events beyond our control, or any other reason. If we cancel a departure, we will notify you prior to the final payment due date (unless the cancellation is due to an unforeseen situation that arises after that) and offer alternate dates of travel or a full refund. We also reserve the right to cancel a specific booking or remove a specific traveler prior to departure, at our own discretion, and refund all monies paid to TRAVEL VISA.
We are not responsible for any incidental expenses or consequential losses that you incur as a result of a cancelled booking, including but not limited to loss of earnings, loss of enjoyment, or the cost of any connecting flights, accommodations, airport transportation, visas, document fees, vaccinations, or other services you may purchase that are dependent upon the operation of your trip. Where possible, we recommend that you wait until after your final payment due date to purchase any such services.
DEPOSITS: A deposit, paid via one of our accepted payment methods, is required to secure your Tour Only booking, which will be applied toward the cost of your package. Selected tours will now require an increased deposit when airfare to and from your destination is included. Deposits vary by package, and some departure dates and/or departure cities may require a different deposit. Please check the package page, start a booking, or contact us to find out the required deposit. Changes or customizations you request to our packages may require an increased or additional deposit. Deposits are generally non-refundable after we confirm your booking, unless covered by our Carefree Booking policy or we cancel your departure.
If you add Travel Protection coverage when you book, the premium will be added to your deposit amount.
If any balance is due after making your booking, you must pay this balance via one of our accepted payment methods by your final payment due date. This date varies by package but is most often 15 days prior to departure. The due date for your booking will be listed in the booking process, in your booking receipt email, under Your Booking, and on your invoice. You may make as many payments as you like in any amount until the due date. If you have not paid in full by your due date, your booking will be subject to a $50 late fee. If you have not paid in full 7 days after your due date, your booking will be cancelled, and your deposit will be forfeited. If you make payments in excess of your balance due, you can choose to receive a refund of the excess amount or to convert it to a Travel Credit with 6 months expiration date.
In many cases, we may issue you credits for trip cancellations, referring new travelers to TRAVEL VISA, promotions, or other reasons. In some cases, these credits have a stated expiration date, while other credits may have no expiration. To redeem credits, they must be used towards a booking that is made before the credits expire, but the travel need not be complete before the expiration. Expired credits are void and may not be redeemed. In most cases, credits used toward a booking which you later cancel are forfeited, unless the cancelled booking is covered by our Carefree Booking policy or otherwise stated.
Credits are issued to individuals, who must be over the age of 18. In the case of credits awarded to a former traveler who referred a new traveler to us, they are issued to the person who made the referral. In most other cases, including those where a credit is related to a booking, the credits are issued to the person who made the booking. Credits may be transferred to another individual, provided you notify us first in writing.
Requests to modify an existing booking to change your package or to change your departure (to another scheduled departure date for the same package) are subject to availability of the new package or departure. When not covered by our Carefree Booking policy, such changes are subject to fees, which will be added to your balance due. When such requests are received on or before your final payment due date, the change fees schedule below applies. When such requests are received after your final payment due date, they are considered cancellations and are subject to cancellation fees, but any refund due to you after such fees may be applied as a credit towards the new package or departure. In either case, and regardless of our Carefree Booking policy, if the total price of the new package or departure you select (including all selected options and any applicable fees payable to TRAVEL VISA) is more than your previous total, you are responsible for paying the difference, which will be added to your balance due. If the total price of the new package or departure you select is less than your previous total, we will apply the difference as a credit to your balance due, or if you have already paid in full, refund you the difference.